Privacy Policy

The following terms and conditions govern all use of the Serp EX website and all content, services and products available at or through the website. The Website is owned and operated by Serp EX

The Website is offered subject to Your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Serp EX’s Privacy Policy) and procedures that may be published from time to time on this Site by Serp EX.

Please read this Agreement carefully before accessing or using the Website. . By accessing or using any part of the website, You agree to become bound by the terms and conditions of this agreement. If You do not agree to all the terms and conditions of this agreement, then You may not access the Website or use any services. If these terms and conditions are considered an offer by Serp EX, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 13 years old.

Your Serp EX Account and Site

If You create an account on the Website, You are responsible for maintaining the security of Your account and its content, and You are fully responsible for all activities that occur under the account and any other actions taken in connection with the Website. You must not describe or assign content to Your account in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and Serp EX may change or remove any description or keyword that it considers inappropriate or unlawful, or otherwise likely to cause Serp EX liability. You must immediately notify Serp EX of any unauthorized uses of Your account or any other breaches of security. Serp EX will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.

We may occasionally communicate with you regarding our products, services, news, and events. You have the option to not receive this information. We provide an opt-out function within all email communications of this nature or will cease to communicate with you for this purpose if you contact us and tell us not to communicate this information to you. The only kind of these communications that you may not “opt-out” of are those required to communicate announcements related to the Services, including information specific to your account, planned Services suspensions, and outages. We will attempt to minimize this type of communication to you.

The Serp EX website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites.

Data protection

• General Data Protection Policy

  All data is stored on our secure servers. We do our best to protect and keep secure your personal and projects data.

• Data export

  The top 100 results that have been tracked and/or stored in Serp EX data can be exported by request sent to the support team. We guarantee the export of the data will be made within 5 business days after a request is received.

• Data retention

  All tracked data that was stored will be permanently deleted from our system after 1 week.

Rights to access, rectification or erasure, restriction and objection of processing

You have the right to access, rectification, opposition, erasure (“right to be forgotten”), and restriction of the processing your personal data by directing any of such requests to Serp EX. In order to make things easier for you, and without prejudice to the legal requirements Serp EX must comply with under the laws, Serp EX allows you to exercise the above-mentioned rights by sending us an email to support@serpex.net.

Account deletion

All users, who want to constantly delete their accounts and all the associated data, could do it by themselves in their profile. All data is permanently deleted from all our servers and it couldn’t be restored.

Payment processing

All payments are processed by Paypal, bank transfers, or other acceptable electronic payment systems.

Serp EX users and personal data

We collect information related to a platform user and our Services usage:

• a) Registration information: information you provide to us when you sign up to our system
• b) “My Profile” settings: you can view and edit various preferences as well as personal details on “My Profile” settings. For example, the language of platform, email used for signing in, non-transactional communication preferences.
• c) Serp EX data: we store your tasks data for you.
• d) Subscription plan + Billing info: we store information about the Plan you are subscribed to. We don’t store any payment details.
• e) Other data you want to share: We may collect your personal information or data if you submit it to us in other contexts.